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Cancellation & Refund Policy

Cancellation & Refund Policy

All reservations are charged in full at time of booking. Once purchased, tickets are non-refundable. The credit cardholder must be present upon check-in and will be asked to show valid ID and the credit card used to reserve the tour. The cardholder need only be present at check-in and does not need to go on the tour.

Each tour must have a minimum number of participants in order to operate. If your party has less than the minimum number of people please be aware that your tour time and date is subject to change so we can group parties to meet the participant minimum. No refunds will be given.

Cancellations or rescheduling must be made a minimum of 48 hours before your reserved tour time to receive a voucher for a tour at later time. No refunds will be given. No refunds will be given due to road conditions or road closures.

Action Zipline Tours is open year-round, rain, snow or shine. Bring appropriate outerwear for the weather, and a sense of adventure! In the event that your tour is postponed due to extreme conditions, you will be rescheduled or offered a rain check to be redeemed at a later time. No refunds will be given. Advance notice of postponements may not always be possible.

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